Content & Community Manager

  • Own Up
  • Remote
  • Sep 07, 2020
Full time Marketing

Job Description

Applicants should submit or link to a portfolio of work to be considered.

You Are:

    • A passionate marketer with a broad understanding of the strategies and tactics modern brands use to earn awareness, engagement, and advocacy across social channels.
    • In-tune with user expectations and behaviors across major and niche social channels, and excited about what your favorite brands are doing to explore new formats and channels. 
    • Adept at writing on-brand, actionable content in short and long(er) formats. Bonus points for experience translating complex, jargon-heavy subjects into clear, engaging content.
    • Deeply knowledgeable and comfortable with the creative process, having collaborated with design and video teams from strategy to concept and through execution. 
    • A content strategy expert – you have contributed to and delivered on robust content plans. 
    • You are excited to roll up your sleeves and engage with the social community and customers, fostering conversation and solving customer problems.
    • You are eager to lead and contribute to thought leadership around brand and content strategy in a fast-growing marketing team at a purpose-driven startup.

What You'll Do:

    • Lead the development and growth of our owned communication, including social, blog, and monthly email channels.
    • Own the execution and measurement of our content strategy and calendars, across blog and social media channels.
    • Manage community engagement, including posting, responding to, and managing comments and feedback on paid and organic social content.
    • Help develop and lead a roster of freelance writers and content creators to produce engaging, on-brand content.
    • Contribute to the strategy and execution of live and virtual community events.
    • Help develop ambassador and influencer programs and collaborations.


    • Big upside. We’re inspired every day to bring fairness and integrity to the most important transaction in our customer’s lives, and play an important part in helping them achieve better financial outcomes. This is a chance to make your mark at a purpose-driven, early-stage company growing rapidly in a $2 trillion dollar residential mortgage market.
    • Commitment to professional education opportunities.
    • Employee referral program.
    • Health benefits include medical, dental and vision.
    • Flexible time off, including parental leave and unlimited vacation (minimum of two weeks).
    • An intense commitment to company culture that includes core values that are defined and maintained by our employees.